FAQ
FAQ – Jon Brady USA
Precision. Purpose. Permanence.
Every Jon Brady piece is the result of discipline and design. Crafted from the world’s finest leathers, and built to endure.
This page answers the questions most often asked about our work, materials, and care.
Shipping & Orders
How long does it take to ship?
Each creation is crafted in small numbers. If it’s in stock, it ships within three business days. For new builds, please allow six to eight weeks for completion.
Do you ship internationally?
Yes. We ship worldwide with tracking and insurance. Customs duties or taxes may apply depending on your location.
Materials & Craft
What types of leather do you use?
Jon Brady USA works exclusively with the world’s finest leathers. European calfskin, French chèvre goatskin, Italian vegetable-tanned hides, Shell Cordovan, and American alligator.
Every hide is selected for its natural grain, depth, and integrity, then shaped, and finished by hand in our workshop.
What makes Jon Brady different?
Each piece is crafted by one maker using premium materials and meticulous attention to detail. Edges are carefully layered, sanded, and painted by hand for a seamless finish. Precision isn't a detail, it's the foundation of everything we create.
Care & Maintenance
How should I care for my leather goods?
Avoid water and direct heat. Wipe with a soft, dry cloth and store in its dust bag when not in use. Condition sparingly with a neutral leather cream if needed.
High-quality leathers develop a natural patina, this evolution is part of their beauty.
Can I condition exotic leather?
Yes, but use restraint. A light application of neutral conditioner once or twice a year is sufficient. Avoid heavy oils or waxes.
Repairs & Support
Do you offer repairs or restoration?
We stand behind our work. Lifetime Guarantee if your piece ever fails due to a defect in materials or workmanship.
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us within 48 hours at info@jonbradyusa.com with photos of the packaging and item.
We’ll resolve it immediately.
Our Promise
Every Jon Brady creation carries the same philosophy, luxury made personal.
No mass production, no compromise, no limits on detail.
Just one craftsman, one purpose, and a lifetime of precision.